By constantly communicating with the UPS system, PowerREPORTER automatically detects all error and alarm messages and immediately relays the information back to the UPS Ltd Service Centre, transmitting a status message with available details relating to the fault.
The dedicated UPS Ltd Support Centre is manned 24/7/365 by specialist analysts and consultants who collect, assess and respond to all fault transmissions, liaising with the nationwide UPS Ltd field service teams to interrogate, manage and perform all necessary remote diagnostics, before reaching the facility to carry out further tests and find an effective solution to the fault.
Protection can be further augmented with the inclusion of UPS Ltd’s PowerNSURE battery monitoring. Provided by an Ethernet-network integrated battery monitoring and management system, PowerNSURE measures the internal resistance, temperature and voltage of each battery using web management technology. The system then corrects the charging voltage operating range, through the Equalisation process to help prevent gassing, dry-out and thermal runaway.
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